• Privacy Policy
  • Return & Cancellation Policy
  • Terms & Condition

Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described. We understand clearly that you and Your Information is one of our most important assets.

If you are site user and have signed in , it will automatically be saved in your dashboard and our database for ease of reference. When you order from us, we collect your name, billing address, shipping address, email address and phone number (s). we will retain a record of your purchases. In order to serve you better, we may combine the information you provide us online, in our stores and through our catalogs. We use that information to improve your overall shopping experience.

We send out email and direct mail to our online and store customers about products or events that we think may be of interest to them. We also may send you offer for discounts or new launch on our site or in our stores.

Security Policy

our security is a priority to us. To provide credit card security and keep your personal information safe, we use Secure Sockets Layer (SSL) technology, the most widely used data encryption coding system for secure e-commerce transactions. All of your information is encrypted (scrambled) prior to being sent over the Internet to our system. If your browser doesn't accept the SSL technology, transactions will not be permitted.

Shopping at www.brahaan.com is safe, convenient and secure.


Pricing Policy

Prices and availability are subject to change without notice. Brahaan.com might carry something not offered in stores or vice –versa. A product may be priced differently in the stores than on Brahaan.com.

While we try to ensure accuracy, we reserve the right to correct any errors in pricing or descriptions, and to cancel or refuse to accept any order based on an incorrect price or description. Such corrections may be made even after an order is accepted. We hope this clarifies our policy. If you have any further questions, please send us an email : info@brahaan.com.

How can i cancel my order?

The orders placed on our website can be cancelled within 48 hours of placing the order. Any later than that shall not be allowed, as all our products are made to your required specifications, and cannot be cancelled.

Can i make any changes to the order once it is confirmed ?

The orders are to your specifications, and hence, no changes can be made once the order has been confirmed from your end. However, if you wish to make any changes, you could send us an email and we will try our level best to incorporate those changes.

What is the return policy? What if i dont like what i get?

The garments would be made exactly as they appear in the pictures, with minor changes which you might feel due to photography. As the goods are made to your required specifications and measurements, none of the goods purchased on our website can be returned. It is strictly a NO RETURNS, NO EXCHANGE policy.

What if the clothes don't fit us as desired?

We will try our level best to create the garments to fit you the best way possible, on the basis of the measurements that you provide us. In case the measurements our not accurate, or there are any minor alterations, we shall not entertain any returns or exchanges. However, if you wish to make any alterations to the garment, you can ship the garments back to us at your cost, and we shall get them altered and shipped back at our cost.

All information displayed, transmitted or carried on the Brahaan.com web site (including, but not limited to articles, information's, opinions, reviews, text, photographs, images, profiles, audio clips, video clips, trademarks, service marks and the like, collectively the "content") is protected and is the sole property of the company and any unauthorized use is restricted.

Every user of Firm's Website/s is bound by the below Terms and Conditions (hereinafter referred to as 'Agreement') when he/she access the website which describes certain terms and conditions to access and use the Website/s of the Firm by a visitor or a registered user and order products (hereinafter referred to as the "End User", "You" or "Your")

ACCEPTANCE OF TERMS OF USE

Please read these terms and conditions carefully. by accessing this website you are agree to be bound by the terms and conditions below and automatically a party to the contract. The firm reserves the right to alter, amend and modify these terms and conditions at its sole discretion. All such amendments and modifications will be duly notified on this website. If you are not agreeable to the terms and conditions we request you not to access this website.

You expressly agree to be bound by this Agreement, irrespective of whether you are a registered member or a visitor, by using the information, tools, features and functionality located on this Website. As such, you agree to be bound by the terms and conditions detailed herein.

The Firm recommends that, irrespective of whether you are a Visitor or a Registered Member who proposes to utilize the Service provided by the Firm, to carefully read all the terms and conditions as provided herein. The said terms and conditions displayed are recommended to be saved for any future reference and for your own records. Or you may even take a print out of the same.

The Firm expressly states that the Services provided or offered by this Website and the Agreement which you are required to be bound by is meant only for individuals/entities that are permitted to enter into and be bound by a legal contract as per the prevalent laws. In the event, if You are not legally permitted to enter into a contract or are for some reason either due to Your age or any other reason not permitted to enter into an Agreement, then, You are not permitted to utilize the Services provided by this Website or enter into this Agreement. In the alternative you could order Products under parental supervision.

Your acceptance of this Agreement and utilization of Services implies and you expressly and implicitly represent to the Firm that you are of the legal contracting age or operating under parental supervision and nothing will invalidate this Agreement. The Firm has the right to bind you and your parents to this Agreement.

In the event that you are representing certain individual/s, companies, third parties or any entities, in any capacity, then, you expressly confirm that you have the valid authority and the right to do so for and on behalf of them. By entering into this Agreement, You state that you have the right to bind such individual/s, third parties or any entities to this Agreement.

The Services made available on or through this Website has been made available to You for the specific purpose of enabling Users to purchase original merchandise such as watches from various high end brands (collectively, "Products"). It is not intended to be providing you with any nature of certification, guarantee or warranty or any professional advice and is a mere information and guidance. By accessing, browsing and using this Website/s, You agree and acknowledge that You understand this limited and restricted use, and agree that You will not rely on the information and materials contained in this Website for any purposes except as is intended. You further agree that in all actual matters, you are ultimately responsible for determining your specific requirements.

You are strictly prohibited from unauthorized use of our systems or this Website/s, including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this Website.

You acknowledge that the Firm may disclose and transfer any information that You provide through this Website to (i) our affiliate or information providers, (ii) to any third party but strictly with Your permission, or (iii) if we are legally bound to disclose any information due to compulsions under law. You consent to the transmission, transfer or processing of such information to, or through, any country in the world, as we deem necessary or appropriate, and by using and providing information through this Website You agree to such transfers.

You expressly agree and acknowledge that usage of the Website/s may be monitored, tracked and recorded. As such, you expressly consent to such monitoring, tracking and recording.

You are responsible for being familiar with the current version of these Terms and Conditions posted on the Website during each session. By the continued accessing of this Website or the Services, You implicitly agree to be bound by the revised terms and conditions. Any such revisions will be duly posted on this Website and the Firm may, if it chooses, send you an e-mail in this regard.

DESCRIPTION OF SERVICE AND PRODUCTS

The Firm provides an opportunity for you to purchase the Products from high end manufacturers and retailers. Upon placing order, the Firm shall ship the Product to You and will be entitled to its payment for the Services.

All Products and information displayed on the Website/s constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as detailed in this Agreement. The Firm may accept or reject your offer in its sole discretion which cannot be contested by you.

The Firm, to the best of its knowledge, has displayed or attempts to display on the Website/s as accurately as is possible, colors of the Products that is displayed on the Website/s. However, the colors visible to you are solely dependent on your monitor. Hence, no guarantee is provided by the Firm regarding your visibility of the colors on the Website/s. The Firm does not provide any warranty or guarantee that the Product descriptions are accurate, complete, reliable, current, or error-free. The Original Product may vary from the displayed one in all respect and the Firm assumes no responsibility for the products.

The Firm offers a large selection of watches along with information which will inform and guide you to make the Purchase.

YOUR OBLIGATION AND COVENATS TOWARDS THE PRODUCTS

In addition to your other covenants in this Agreement, by ordering Product/s on the Website/s You acknowledge and agree that:

(a) Any additional cost due to any non-delivery or wrong delivery of the Products by the Firm due to error in the information provided by You, will be billed to You;

(b) All information provided by You including your contact details, name and address, bank or credit card details are Yours and authentic and there is no misrepresentation or fraudulent act from Your end;

(c) That before placing an order you will check the Product description carefully. By placing an order for a Product You agree to be bound by the conditions of sale included in the item's description.